Refund policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging. You will also need your receipt or proof of purchase.

To start a return, email info@titannlink.com with your order number and the reason for return. If your return is accepted, we will provide return shipping instructions. Items sent back without prior approval will not be accepted.

If an item arrives damaged, defective, or incorrect, contact us immediately at info@titannlink.com with photos. We will evaluate the issue and make it right. For those cases we cover return shipping.

For other approved returns, you are responsible for return shipping to our warehouse in China.

Once we receive and inspect the returned item, we will notify you. Approved refunds are issued to your original payment method within 5–10 business days.

This policy applies to all Titannlink products, including sample packs and sale items.